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Telebrands

Postby jackbnimble56 » Mon May 11, 2009 6:35 am

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Hi Everyone

I'm interested to know if anyone here has ever had experience with Telebrands. Here's their site:

http://www.telebrands.com/

Among the products that they market are the Ped Egg, the Stick Up Bulb and Doggie Steps. The company is headed by Ajit Kubani. I first became aware of them when I saw them on the program Pitchmen last week. Apparently Khubani has done pretty well for himself as I stumbled across this link that shows his house in Saddle River NJ:

http://virtualglobetrotting.com/map/660 ... ?service=1

I guess what I'm wondering is, how well has he done for his clients? If you know anything about him or Telebrands, please share. Thanks!

Jack
Nimble Jack Enterprises - Innovative Solutions to Everyday Problems
To purchase the Magic Toob product visit: http://www.magictoob.com/

Re: Telebrands

Postby FuelCellEngineer » Tue May 12, 2009 1:20 pm

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I don't have experience with them but I love that show, PitchMen. Great show.

Telebrands is the company they work with on there and they seem very legitimate and successful.

Sometimes I wish I could focus on consumer products but that's not in my background or core competencies.

I'm the guy in on the engine but I'd love to meet more inventors in the consumer product sector.
Maybe I could invest in a good product or something.

Re: Telebrands

Postby inventor-x » Tue May 12, 2009 2:31 pm

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Hi FuelCellEngineer

Maybe I could invest in a good product or something.


Be careful with an offer about Investing.

I will take you up on that offer.

Are you willing to sign an NDA?

Please send me a personal message.

I will tell you more once we make contact though personal messages.

Thanks for the offer.

Re: Telebrands

Postby FuelCellEngineer » Wed May 13, 2009 12:13 pm

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Hello inventor-x. I should not have been so loose with the term investing.

When I say that I meant money I cannot afford to lose (retirement). But, if you get sales I would be interested. I don't trust wallstreet with my money since the whole dot com bust.
I was buying mobile homes for a while. They were a good investment but since my hip surgery it is very difficult to deal with that type of renter maintenance.

I was looking at motorcycles because I love the beauty of a bike even though it is no longer a good idea for me even to touch one.

Anyway, do you know if there is a place on the forum where I can post good resources I come across?

Maybe if anyone knows of someone who has a motorcycle product you can forward this link on to them; http://www.indianmotorcycle.com/AboutIn ... fault.aspx

It seems like they respect IP and it might be a good resource.

Re: Telebrands

Postby inventor-x » Wed May 13, 2009 3:00 pm

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Hi FuelCellEngineer

Check your personal messages.

Sorry Jackbnimble56, I didn't mean to take over your topic thread 8)

Re: Telebrands

Postby PennyB » Wed May 13, 2009 6:07 pm

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Telebrands - TV Advertising Complaint Reports: Yikes! :roll:

1. Telebrands Settles FTC Lawsuit With $800,000 Payment
http://directmag.com/news/marketing_tel ... ttles_ftc/

2. Telebrands Roto Matic
Complaint upheld. Breach of ITC Code Rule 5.1.
http://www.ofcom.org.uk/static/archive/ ... d=949.html

3. PediPaws complaint (goes to Telebrands Business Practices)
http://www.measuredup.com/review/Tricke ... ing-3-5365

4. “Do not get carried away into their scam”
http://www.scamclub.com/blog/2007_01_01 ... chive.html

5. FTC vs Telebrands (December 23, 2008) Agrees to pay consumers $7-million
http://www.abanet.org/antitrust/at-comm ... -02-09.pdf

6. FTC vs Telebrands (AB Force Belts)
The FTC is seeking full redress for consumers who purchased the ab belts, with money from the companies and Khubani, as well as the funds transferred to Khubani’s wife.
http://bizop.ca/blog2/recovery-of-losse ... b-bel.html


Lawsuits and complaints continue but I am out of time to continue listing them.

===================================================================
Corporate Fact Sheet: http://www.telebrands.com/fact_sheet.html


Company Name: Telebrands, Inc.
Address: One Telebrands Plaza, Fairfield, NJ 07004
International Locations: Mumbai, Hong Kong
CEO and Founder: A.J. Khubani

Company Officers: Bala Iyer, Executive VP, Operations; Shail Prasad, VP, Marketing; Raj Shahani, VP, New Product Development; Bob Barnett, VP, Finance; Mike Travis; Manish Israni

Overview: Telebrands is a leading direct television marketing company that designs, manufactures and promotes personal care, pet care, and home products. Each of the company’s products is designed to save consumers time and money by providing affordable, convenient solutions to everyday challenges.

Re: Telebrands

Postby jackbnimble56 » Thu May 14, 2009 9:00 am

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Penny

I'm not out to defend Khubani & Co. at Telebrands, but doesn't it seem possible if not likely that any organization that achieves a certain level of financial success is bound to become the target of some complaints and lawsuits? After all, we live in a very litigious society. I think if you do enough digging on anyone or any organization with a high public profile you're bound to find a few harsh critics. Look at Billy Mays himself. You don't have to look very far to find internet postings by people who absolutely despise the man! Okay, having thrown two cents worth in I must now in the interest of knowledge and fairness go back and check out some of the links you posted... ;)

Jack
Nimble Jack Enterprises - Innovative Solutions to Everyday Problems
To purchase the Magic Toob product visit: http://www.magictoob.com/

Re: Telebrands

Postby jackbnimble56 » Thu May 14, 2009 9:21 am

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Okay Penny, color me skeptical! I was willing to give these guys the benfit of the doubt, but having checked out all the links you posted I've concluded there are reasons to wary of the guys at Telebrands. It certainly begs the question of whether the folks at the Discovery Channel did any vetting before turning Billy Mays and Anthony Sullivan loose on Pitchmen.

Oh and BTW, I watched the show last night and please anyone tell me, with respect to the 17 year old kid with the vacuum pump spot remover, did he get on the show mainly because of his tragic back story or what?? If it wasn't for the fact that the producers probably figured it would make for some compelling TV viewing I can't imagine Khubani's people or anyone giving that kid the time of day. I admire his determination and I hope succeeds one day but gotta say, I can't see it happening with that product. In that case at least, Khubani gets points for not pulling any punches after the demo he was given.

Jack
Nimble Jack Enterprises - Innovative Solutions to Everyday Problems
To purchase the Magic Toob product visit: http://www.magictoob.com/

Re: Telebrands

Postby PennyB » Thu May 14, 2009 11:02 am

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Hi Jack,

Definitely, agreed! That is what I do but equally important to me is to read contracts and backs of receipts for refund policies.

Telemarketing and DRTV as a general field is fraught with complainers. An issue I look to is how well a company stands behind the products/services it sells. One reason "Wal-Mart (R): Save Money. Live Better" does so well is by standing behind products offering an instant refund just as "Home Depot (R): More Saving. More Doing" and other big-box brands also do. One feels confident when a product is to be returned in good order a refund or exchange will occur with no questions asked.

They'll always be complainers but a key issue for me is, does a company issue refunds and exchanges in a timely manner or are customers forced into posting complaints if only to acquire emotional satisfaction.

I buy from big box stores and am wary of buying off the web other than from trusted sites whose policies I know because I've investigated and tested them. When dissatisfied I have not found myself posting complaints on the web. I take or send merchandise back for a refund or exchange. It seems to me after finding so many “similar” complaints about TELEbrands(R) something is amiss with their refund/exchange policy. Personally speaking I would be hesitant buying a TELEbrands product irrespective of their return policy which is, “Your Satisfaction is 100% Guaranteed. Exceptions may apply.” On the other hand, I might buy one of their products from a retailer such as Wal-Mart.

Regards,
Penny Ballou

Re: Telebrands

Postby jackbnimble56 » Thu May 14, 2009 1:48 pm

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Penny

You're right on the button as always! The true test of any retailer is how they serve their customers especially when things go wrong which they inevitably will. People makes mistakes be they customers, cashiers or what have you, but how you deal with those mistakes when they arise is what matters. A while back on one of those shows like 20/20 or Dateline they did a little experiment designed to mimic a problem common to consumers. They had a person posing as a customer trying to return a shirt that was received as a gift. He had no receipt, no original bag, nothing. They followed him with a hidden camera as he was rejected by one retailer after another. In some cases, the return was flat out refused because he had no receipt (a common problem for items that are gifts!) in other cases this was enough information on the labeling for the store clerks to determine that the item wasn't purchased at their store. Finally, the guy found a store that was willing to take the shirt back and offer a merchandise credit even though they knew the item wasn't from their store! When they found the manager who authorized the credit and asked him (somewhat incredulously) why he was willing to be so accommodating his response went something like this: “I know that shirt didn’t come from here but if I give him a merchandise credit for it in all likelihood he’ll put it towards the purchase of another shirt before he walks out of our store. But more importantly, the NEXT time he goes shopping for a shirt he’ll be more apt to visit our store first.” Would that ALL retailers could see the logic in that thinking!

In a past lifetime (one that I hope I’ve left behind for good), I worked as a quality professional in pharmaceuticals, medical devices and biotech. We were always the least popular people in the organization because rather than contributing directly to the bottom line we were seen as an overhead expense and people that were there to find fault with the ways things were done. In reality, we were keeping people’s butts out of jail because agencies like the FDA are actually charged with policing the public health of the nation and their annoying and tedious regulations have the full force and effect of law. I used to half jokingly tell people that I was still waiting for a CEO to come up and pat me on the back after we passed a critical audit and say: “Hey, thanks for keeping our butts out of the slammer!” Sadly, that never happened over the span of my 30-year career but I was always undaunted. I saw all those people as my internal customers and went out of my way to be a tactful, polite resource for them rather than a compliance cop. What kept me going was the knowledge that some people really appreciated it. That’s why I can identify with the guy who was willing to take back the shirt…

Jack
Nimble Jack Enterprises - Innovative Solutions to Everyday Problems
To purchase the Magic Toob product visit: http://www.magictoob.com/
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